Shipping Policy
At BAGGU, we strive to make shipping clear and straightforward for all customers in the United States. Below, you will find how we handle order processing, shipping options, delivery times, and what to expect in cases of delays or delivery issues.
Order Processing
We begin processing orders once payment has been fully confirmed. Typically, this takes between 1 to 3 business days. Processing time can vary based on product availability, order volume, weekends, holidays, and other operational factors. Please note that items within a single order may ship separately depending on availability.
Shipping Methods and Charges
Shipping options are determined by the delivery destination, the products you order, package size, and availability. During checkout, you will see available shipping methods along with estimated delivery timelines.
Shipping fees are calculated per order and displayed before you finalize your purchase. Some promotions may offer free or discounted shipping under specific conditions.
Estimated Delivery
After processing, shipments typically arrive within 5 to 10 business days. Estimated delivery dates will be shown at checkout and in your order confirmation.
However, these estimates are not guaranteed and may be impacted by:
- Severe weather conditions
- Carrier disruptions or delays
- Customs processing
- Public holidays and weekends
- Transportation issues
- High seasonal demand
- Incorrect or incomplete delivery address
- Other unforeseen events
Tracking Your Order
Once your order ships, we will provide tracking information. Please note that it can take some time before tracking details become active in the carrier’s system.
Delivery Address Accuracy
Please double-check your delivery details before submitting your order. Incorrect or incomplete addresses can cause delays or lead to shipments being returned. If a package is returned or cannot be delivered due to address issues, additional shipping or handling charges may apply in accordance with applicable law.
Damaged or Missing Deliveries
If your package arrives damaged, contact BAGGU customer support promptly at felixurunu756@gmail.com. You may be asked to provide photos of the package, label, and product to assist with the claim.
If tracking confirms delivery but you cannot locate your package, please reach out to us for assistance. We will review tracking status and attempt to work with the carrier to resolve the issue.
International Shipping
For international orders, please note customs duties, import taxes, brokerage fees, or other fees may be charged by your country. These charges are typically the responsibility of the recipient unless stated otherwise.
Undeliverable Orders
If your order is returned due to an incorrect address, refusal, or failed delivery attempts, BAGGU may apply additional shipping and handling fees where allowed by law to resend your package.
If you have any questions about your order or shipping, please contact BAGGU customer support at felixurunu756@gmail.com.